No Hassle Returns

At TimeLuxury, your satisfaction is our priority. We want you to shop with confidence, knowing that our No Hassle Returns policy ensures a smooth and transparent process for returns and exchanges. If you are not completely satisfied with your purchase, we are here to make it right.

Easy 30-Day Returns

We offer a 30-day return policy, allowing you to return any item within 30 days of receiving it, no questions asked. To be eligible for a return, the item must be:

• Unused, unworn, and in its original condition.
• Returned with all original packaging, tags, certificates, and accessories.
• Accompanied by the original receipt or proof of purchase.

How to Initiate a Return

To initiate a return, please follow these simple steps:

• Contact our Customer Support team at support@timeluxury.co with your order number and reason for return.
• Our team will provide you with a Return Authorization (RA) number and return instructions.
• Pack the item securely, including all original packaging and accessories, and clearly write the RA number on the package.
• Ship the package using a trackable shipping method to ensure safe delivery.

Refunds and Exchanges

Once we receive and inspect your returned item, we will process your refund or exchange as follows:

• Refunds will be credited to your original method of payment within 7-10 business days.
• Exchanges will be processed promptly, and the replacement item will be shipped at no additional cost.
• Shipping costs are non-refundable, except for returns due to defects or errors on our part.

Contact Us

If you have any questions about our No Hassle Returns policy or need assistance with a return, please contact us:

Email: support@timeluxury.co

We are dedicated to providing exceptional customer service and ensuring your complete satisfaction with your TimeLuxury purchase.