Terms and Conditions

Terms and Conditions – TimeLuxury

Introduction and Agreement

Welcome to TimeLuxury. By accessing or using our website (https://timeluxury.co), you agree to comply with and be bound by the following Terms and Conditions, as well as our Privacy Policy. If you do not agree with any of these terms, please do not use our website or services.

These Terms and Conditions apply to all visitors, users, and customers of TimeLuxury. We reserve the right to modify, update, or replace any part of these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically to stay informed of any changes. Continued use of our site constitutes acceptance of any changes.

Use of the Website

TimeLuxury grants you a limited, non-exclusive, and non-transferable license to access and use our website for personal and non-commercial purposes. You agree not to:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or its content without our express written permission.
• Use the website for any unlawful purpose or in violation of any applicable laws and regulations.
• Upload, transmit, or distribute any malicious code, viruses, or harmful components.
• Interfere with or disrupt the security, functionality, or performance of the website.

We reserve the right to terminate your access to the website for any violation of these Terms and Conditions.

Product Descriptions and Accuracy

TimeLuxury is committed to providing accurate and detailed descriptions of our products. However, due to differences in screen settings, colors, and details may vary slightly. We do not guarantee that product descriptions, images, or other content are entirely accurate, complete, or error-free.

We reserve the right to:

• Correct any errors or inaccuracies without prior notice.
• Change product descriptions, specifications, pricing, and availability at any time without liability.
• Discontinue any product at any time without notice.

If a product purchased does not match its description, your sole remedy is to return it in unused condition for a full refund or exchange, as per our No Hassle Returns policy.

Pricing and Payment

1. Pricing Policy

All prices on TimeLuxury are listed in USD and are subject to change without notice. We make every effort to ensure accurate pricing but reserve the right to correct any pricing errors that may occur. In the event of an error, we will notify you and provide options to proceed with the corrected price or cancel the order.

2. Payment Methods

We accept the following payment methods:

• Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Apple Pay and Google Pay
• Bank Wire Transfers
• Shop Pay Installments

3. Payment Security

TimeLuxury uses secure payment gateways to protect your personal and payment information. All transactions are encrypted for secure data transmission. We do not store your payment details on our servers.

Order Processing and Shipping

1. Order Processing

All orders are processed within 1-3 business days after payment verification. You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Policy

TimeLuxury offers free worldwide shipping using trusted carriers, including:

• CHINA POST – Reliable international shipping with standard delivery times.
• FJEX – Fast and secure international delivery with tracking.
• USPS – Trusted domestic and international shipping with reliable tracking.

3. Estimated Delivery Times

Delivery times vary depending on your location:

• United States: 8-17 business days
• Canada: 8-17 business days
• Europe: 8-17 business days
• Australia: 8-17 business days
• Rest of the World: 10-20 business days

4. Customs and Duties

International orders may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

For more details, please refer to our Shipping Policy.

No Hassle Returns and Exchanges

1. 30-Day Return Policy

We offer a 30-day return policy, allowing you to return any item within 30 days of receiving it, no questions asked. To be eligible for a return, the item must be:

• Unused, unworn, and in its original condition.
• Returned with all original packaging, tags, certificates, and accessories.
• Accompanied by the original receipt or proof of purchase.

2. How to Initiate a Return

To initiate a return, please contact our Customer Support team at support@timeluxury.co with your order number and reason for return. We will provide you with a Return Authorization (RA) number and return instructions.

3. Refunds and Exchanges

• Refunds will be credited to your original method of payment within 7-10 business days.
• Exchanges will be processed promptly, and the replacement item will be shipped at no additional cost.
• Shipping costs are non-refundable, except for returns due to defects or errors on our part.

For more details, please refer to our No Hassle Returns policy.

Warranty and Repairs

1. 2-Year Limited Warranty

Our products are covered by a 2-year limited warranty for manufacturing defects. This warranty covers:

• Manufacturing defects in materials or workmanship.
• Movement malfunctions or inaccuracies not caused by misuse.
• Defective components, such as hands, dial, and casing.

2. Exclusions and Limitations

Our warranty does not cover:

• Damage due to accidents, misuse, or negligence.
• Normal wear and tear, including scratches and fading.
• Damage caused by unauthorized repairs or modifications.
• Water damage if the watch is not marked as water-resistant.

For more details, please refer to our Warranty policy.

Intellectual Property

All content on this website, including text, images, logos, and designs, are the property of TimeLuxury and are protected by copyright and intellectual property laws. Unauthorized use, reproduction, or distribution of any content is prohibited.

Limitation of Liability

TimeLuxury is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the item in question. We are not responsible for any loss or damage caused by unauthorized access to your account.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States. Any disputes will be resolved in the courts of Indiana, USA. In the case of a dispute, you agree to attempt mediation before pursuing legal action. Any legal claim must be filed within one year of the cause of action.

Contact Us

If you have any questions about our Terms and Conditions, please contact us:

• Email: support@timeluxury.co